Website disclaimer & Privacy Policy

Prolink-engineering BV
E3 Laan 50
9800 Deinze
Belgium

Telephone: +32 (0)9 220 68 06
Email: info@prolink-engineering.be
Company number / VAT: BE0540922379
Website: www.prolink-engineering.be

Last updated: 10 September 2026


PART I – WEBSITE DISCLAIMER

1. General provisions

This website is owned by Prolink-engineering BV.

By visiting and using this website, you agree to the provisions of this disclaimer

Prolink-engineering BV reserves the right to amend the content of this website and this disclaimer at any time, without prior notice

2. Intellectual property rights

The content of this website, including but not limited to texts, images, photographs, drawings, graphic elements, logos, trademarks, trade names, product names, technical information and other data, is protected by intellectual property rights.

These rights belong to Prolink-engineering BV or to third parties that have granted Prolink-engineering BV the necessary rights.

It is not permitted to reproduce, distribute, modify, disclose or otherwise use all or part of the content of this website without the prior written consent of the rights holder, unless permitted by law.

3. Information on the website

Prolink-engineering BV endeavours to keep the information on this website as complete, correct, accurate and up to date as possible.

However, the information on this website is general in nature and cannot be regarded as personal, professional, technical or legal advice.

Despite the efforts of Prolink-engineering BV, errors, omissions or outdated information may occur.

If you identify an inaccuracy, you can report it via:

info@prolink-engineering.be

Prolink-engineering BV will make reasonable efforts to correct any errors or inaccuracies as quickly as possible.

4. Limitation of liability

Prolink-engineering BV strives to ensure the proper functioning and availability of this website, but cannot guarantee that the website will always be uninterrupted, error-free or fully available.

Prolink-engineering BV cannot be held liable for any direct or indirect damage arising from:

  • the use of, or inability to use, this website;
  • information published on the website;
  • errors or omissions in the information;
  • temporary unavailability of the website;
  • technical failures;
  • viruses or other harmful elements that may be present despite the precautions taken;
  • loss of or damage to data or software;
  • the use of third-party websites accessible via this website.

The content of this website may be adapted, changed or supplemented without prior notice.

5. External links

This website may contain hyperlinks to third-party websites or web pages

The inclusion of such links does not imply approval or recommendation of the websites, services or content concerned

Prolink-engineering BV has no control over the content, operation, availability or privacy policies of third-party websites and cannot accept responsibility for them.

The user visits such websites at their own risk.

6. Applicable law and competent court

This website and this disclaimer are governed by Belgian law

For disputes relating to this website or this disclaimer, unless otherwise provided by law, the competent courts of the judicial district of Ghent shall have jurisdiction


PART II – PRIVACY POLICY

7. Who are we?

Prolink-engineering BV is the data controller for personal data processed via this website and in the context of our services.

Prolink-engineering BV
E3 Laan 50
9800 Deinze
Belgium

Company number / VAT: BE0540922379

Telephone: +32 (0)9 220 68 06
Email: info@prolink-engineering.be

Prolink-engineering BV is active in industrial automation

For questions about the processing of your personal data, you can contact us at info@prolink-engineering.be..

8. What personal data do we process?

Depending on how you communicate with us, we may process the following personal data, among others:

  • first name and surname;
  • company name;
  • job title;
  • email address;
  • telephone number;
  • address details;
  • data you provide via the contact form;
  • data you provide when requesting a quotation;
  • information about your request or project;
  • communications between you and Prolink-engineering BV;
  • billing and administrative data when you become a customer;
  • technical data about your visit to our website;
  • data collected via cookies and analytics tools, in accordance with your cookie preferences.

We do not process personal data that is not necessary for the relevant purpose.

9. What do we use your personal data for?

We process personal data for the following purposes, among others:

Contact and communication

To answer questions, comments and requests that you submit via our website, email or other communication channels.

Requests for quotations

To process requests for quotations, request additional information, prepare quotations and prepare for a possible business relationship.

Customer management

When you become a customer, we process personal data to manage our customer relationship and perform agreements.

This may include:

  • customer administration;
  • project follow-up;
  • communication;
  • service provision;
  • invoicing;
  • accountancy;
  • payment follow-up.

Legal obligations

To comply with legal obligations, including accounting, tax and administrative obligations..

Website analytics

To analyse the use and performance of our website and to improve the website, including through Google Analytics 4

Non-essential analytics cookies are only used after consent has been obtained where this is legally required.

Marketing

Where there is a valid legal basis, we may use personal data for direct marketing, for example to provide you with information about our services or business activities.

You always have the right to object to direct marketing free of charge.

10. Legal basis for processing

We process personal data on the basis of one or more of the following legal grounds under Article 6 of the GDPR:

Performance of a contract

Where processing is necessary for the performance of a contract or in order to take steps at your request prior to entering into a contract.

This applies, for example, to requests for quotations and customer management.

Legal obligation

Where processing is necessary to comply with a legal obligation to which Prolink-engineering BV is subject.

Legitimate interest

Where processing is necessary for the legitimate interests of Prolink-engineering BV, for example for:

  • the management of our business;
  • customer management;
  • communication with customers and professional contacts;
  • the security of our systems;
  • fraud prevention;
  • improving our services.

When relying on legitimate interest, we balance our interests against the rights and freedoms of the person concerned.

Consent

Where consent forms the legal basis, for example for certain cookies or commercial communications.

You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

11. Direct marketing

Prolink-engineering BV may use personal data for direct marketing where there is a valid legal basis for doing so.

You always have the right to object, free of charge, to the use of your personal data for direct marketing.

If you unsubscribe from commercial communications, we will no longer use your data for this purpose, unless another legal basis applies.

12. With whom may we share personal data?

Prolink-engineering BV does not sell, rent or trade your personal data

Where necessary for our business operations, personal data may be shared with service providers and partners that support us.

This may include:

  • website developers and technical service providers;
  • Trivali, insofar as necessary for website management, maintenance or technical support;
  • hosting and IT service providers;
  • Google, in connection with Google Analytics 4;
  • our bookkeeper or accountant;
  • professional advisers;
  • public authorities where we are legally required to do so.

Where a third party processes personal data on behalf of Prolink-engineering BV, we enter into appropriate data processing agreements where required and take appropriate measures to protect your personal data.

13. Transfers outside the European Economic Area

Certain external service providers, potentially including Google, may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we ensure that the transfer takes place in accordance with the GDPR and on the basis of a valid transfer mechanism, such as an adequacy decision or appropriate safeguards.

14. Retention period

We do not retain personal data for longer than necessary for the purpose for which it is processed, unless a longer retention period is required or permitted by law.

Data relating to customer management, quotations, agreements and administration is retained for as long as necessary for the relevant business relationship and for the applicable statutory retention periods.

Accounting and tax data is retained for the statutory retention periods.

Data used solely for direct marketing is retained until you unsubscribe or object, unless another legal basis or retention period applies.

15. Your privacy rights

Under the conditions of the GDPR, you have various rights regarding your personal data

These include the right to:

  • access your personal data;
  • rectification of inaccurate or incomplete data
  • erasure of your personal data, where the legal conditions are met;
  • restriction of processing, where the legal conditions are met;
  • object to certain processing activities
  • withdraw consent, where processing is based on consent
  • data portability, where the legal conditions are met.

You can contact us for this purpose at:

info@prolink-engineering.be

We may ask you to confirm your identity before processing your request.

16. Right to object to direct marketing

You have the right to object at any time and free of charge to the processing of your personal data for direct marketing purposes.

This also applies to profiling related to direct marketing

17. Lodging a complaint

If you have questions or complaints about the way we process your personal data, you can contact us first.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (DPA).

Dataprotectionauthority
Drukpersstraat 35
1000 Brussel
Belgium

Website: www.dataprotectionauthority.be/citizen

18. Security of personal data

Prolink-engineering BV takes appropriate technical and organisational measures to protect your personal data against loss, destruction, unauthorised access, alteration or disclosure.

We strive to continuously improve the security of our systems and personal data.

19. Automated decision-making and profiling

Prolink-engineering BV does not use automated decision-making that produces legal effects concerning you or similarly significantly affects you.

Any processing for commercial purposes will not result in such automated decisions.


PART III – COOKIES

20. What are cookies?

Cookies are small text files that may be stored on your computer, tablet or mobile device when you visit a website.

Cookies may, for example, be used to ensure that a website functions correctly from a technical perspective, to remember preferences or to collect statistics about website use.

21. Which cookies does Prolink-engineering BV use?

Our website uses essential cookies and may use analytics cookies.

Essential cookies

These cookies are necessary for the technical operation of the website and may, for example, be used for security, functionality or remembering certain settings.

Prior consent is generally not required for these cookies where they are strictly necessary for the service requested by the user.

Analytics cookies – Google Analytics 4

Our website uses Google Analytics 4 (GA4) for website analytics.

GA4 may collect information including:

  • pages visited;
  • duration of visits;
  • interactions with the website;
  • technical data about the device and browser used;
  • information about the source of website visits

Non-essential analytics cookies are only activated after you have given consent where this is legally required.

22. Cookie preferences

At the time of publication of this privacy policy, the website does not yet have a separate cookie banner.

Because the website uses Google Analytics 4, we recommend implementing an appropriate cookie consent solution before activating GA4 on the website.

Where legally required, the visitor must be able to:

  • reject non-essential cookies
  • cccept non-essential cookies;
  • manage their preferences;
  • subsequently change or withdraw their consent.

Continuing to browse the website must not in itself be regarded as consent to non-essential cookies.

23. Disabling cookies via your browser

You can configure your browser to reject cookies or to notify you when cookies are placed.

However, disabling certain cookies may cause some website functions not to work correctly.


PART IV – MODIFICATIONS

24. Changes to this statement

Prolink-engineering BV may amend this privacy policy and disclaimer from time to time, for example when our services, website, technologies used or applicable legislation change.

The most recent version is published at:

www.prolink-engineering.be

The date of the latest amendment is shown at the top of this statement.


CONTACT

For all questions about this disclaimer, privacy policy or the processing of personal data, you can contact:

Prolink-engineering BV
E3 Laan 50
9800 Deinze
Belgium

Telephone: +32 (0)9 220 68 06
Email: info@prolink-engineering.be
Company number / VAT: BE0540922379
Website: www.prolink-engineering.be

Last updated: 10 September 2026